Helping businesses manage their website for more than 10 years

FAQ - Work With Us

Do I have to be in Brisbane to work with The ICT Shak?

No. We have clients all over Australia and a number in Papua New Guinea. We do like to meet our client if possible, either face-to-face or by telephone.

Generally most of our dealings with our clients are through our support ticketing so we can both reference the communication through the client portal.

If training is included on handover this will either be conducted face-to-face, or by Skype Screen Share.