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Stacey O'Keeffe,
Fashion Weekly
5star

The ICT Shak team has been reliable, efficient and friendly to work with. The assistance and support that I have received has been excellent.

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Working With Us

How does your 5 hour Prepaid package work?

How Does Your 5 Hour Prepaid Package Work?

How Does Your 5 Hour Prepaid Package Work?

Our “5 Hour Prepaid Package” provides you the peace of mind that we are available when needed. This package can be used in any way you need, whether it is for support and maintenance, training and coaching, or anything else.

The “5 Hour Prepaid Packages” is very popular and offering the best value for money and personalised support through an ongoing relationship with us.

5-hour prepaid package is to be used within various avenues

Onsite or online web coaching offered in 1-hour minimum blocks.
Telephone support and maintenance offered in 15-minute increments.
Unused time never expires.
All time is tracked and listed in our client portal under the tab "Projects", so you always know what has been used and how much is remaining.

Tasks are listed and associated with the relevant support tickets if applicable.


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