Frequently Asked Questions | The ICT Shak

List of articles in category FAQ
Title	Hits
Should I use Joomla or WordPress?	Hits: 1118
What about eCommerce?	Hits: 1039
Can I change the look of my website?	Hits: 1019
Do you offer support?	Hits: 957
Do I need to host my website?	Hits: 522
What do I need before I start my website?	Hits: 471
What is Open Source?	Hits: 430
Which CMS platform should I use?	Hits: 426
Can I use Gmail email management?	Hits: 1101
What is the DNS Name Servers for my website	Hits: 946
How do I transfer my domain?	Hits: 478
What happens if I don’t renew my domain	Hits: 446
Can I transfer my domain to The ICT Shak?	Hits: 410
Can I register my domain with The ICT Shak	Hits: 407
Should I use a .com or .com.au	Hits: 405
Do I have to lock-in with you?	Hits: 397
How do I make payment?	Hits: 392
How do I raise a support ticket?	Hits: 384
Why should I access my client portal?	Hits: 366
Do I have to be in Brisbane to work with The ICT Shak?	Hits: 355
What topics do you cover in coaching?	Hits: 479
How do you conduct the coaching and training sessions	Hits: 447
What is the difference between coaching, training and support	Hits: 439
What do I need to do after my coaching sessions	Hits: 426
How do you charge for coaching?	Hits: 395

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FAQ - Hosting 7

We have prepared some more frequently asked questions about our hosting services.

FAQ - WebMatix 1

We have prepared some more frequently asked questions about our WebMatix platform.

Hosting

We offer both domain registration and hosting to our clients, with personalised service and support available. Our hosting environment is located in Australia, giving you an Australian based IP address. Our servers are located in a 100% eco friendly datacentre in Sydney. We are proud of our 99.9% uptime history. Our focus is on Speed, Security and Service.

Email Management

At The ICT Shak we include email hosting in our hosting packages allowing for you to have a professional email address in line with your business name and website.

Security Updates

Using a CMS makes managing your website much easier, but WordPress websites, and to a lesser degree Joomla websites are open to hacking if secuity updates are not applied. We offer a security update service to our hosting clients, and then gurantee that if you website is hacked we will fix it free of charge.

Digital Marketing

Our holistic approach towards digital marketing starts with an in-depth look at where you are currently placed within the digital arena, and we then meet with you to discuss a strategy and budget that will get you results.

Need help with your website? Call us today 07 3103 3133

What Our Clients Say

5 5 based on 21 ratings.

CMS Website Design, Capalaba Brisbane

Help with a successful website

I had no idea what I needed to do to create a business website - that is until I found the ICT Shak. Margaret gave me invaluable advice and telephone support to guide me through this process. With her help I was able to create a successful website for my brand new business. I'm now getting a high percentage of customers who find me on the internet. Highly recommend.

Rating:

- Dean Sempf | Elite Garage Doors | Brisbane, Australia

FAQ - Websites 8