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FAQ - Work With Us


How does your 5 hour Prepaid package work?

Our “5 Hour Prepaid Package” provides you the peace of mind that we are available when needed. These packages can be used in any means you require in relation to support and maintenance, training and coaching.

The “5 Hour Prepaid Packages” is very popular offering the best value for money and personalised support through an ongoing relationship with us.

5 hour prepaid package to be used within various avenues

  • Onsite or online web coaching offered in 1 hour minimum blocks
  • Telephone support and maintenance offered in 15 minute increments
  • Unused time never expires

All time used is tracked in our client portal, under the tab "Projects".

Tasks are listed and associated with the relevant support tickets if applicable.