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Premium local website management - without the headaches

From Design to Growth

We plan, design, build, and market WordPress and Joomla websites for Queensland businesses who are ready to scale.

BOOK A FREE STRATEGY CALL    Explore Care Plans

 

Website Anxiety is Expensive

Your website should be your hardest working employee, not your biggest headache.

 

Broken Lead Flows

Updated a plugin and now your contact form is dead? You could be losing customers right now without knowing.

Slow Loading Times

Every second counts. If your site takes 3+ seconds to load, 50% of your visitors leave before seeing your offer.

Security Blind Spots

Hackers target local businesses too. Without daily backups and security scans, your data is a sitting duck.

 

 

 

We become your website's Mechanic

Monitoring & Protection

We monitor your website around the clock to catch issues before they impact your business.If it's slow or goes down, our local team is alerted immediately to fix it before anyone notices.

Updates & Backups

We handle all plugin and core updates in a safe staging environment first. Plus, off-site daily backups so you never lose data.

Simple Reporting

No confusing spreadsheets. Every month you get a clear, easy to read report showing your site's health and performance.

Lead & Review Toolkit

For growing businesses, we provide tools to automatically follow up on enquiries and generate 5-star Google reviews.

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Simple Scaleable Pricing

Transparent Care Plans. No long-term contracts. Just results.

If we don't live up to our promises you can cancel at any time with 30 days notice.


Best for solo tradie or micro business that just wants peace of mind.

Essentials Care

$149/mo

Insurance for your website.
We keep it alive and safe so you can focus on the jobs.

  • Hosting & uptime monitoring
  • Monthly core updates
  • Daily backups
  • Security scanning
  • SSL monitoring
  • Monthly health email
  • Email support (business hours)

GET ESSENTIAL

Best for businesses with small teams (2-10 staff) that want guidance and light help.

Growth Care

$279/mo

Your trusted website manager.
We run the website and show you, every quarter, how to make it work smarter.

  • Everything in Essential, plus:
  • Quarterly consultation
  • Quarterly report with actionable tasks
  • Lead Machine CRM 
    (WORTH $500/mo)*
    • Sales pipeline management
    • Bookings and appointment
    • Automated review requests
    • Automation & workflow builder
    • Email marketing platform
    • Social media scheduler

GET GROWTH

Best for businesses where every missed enquiry or bad review actually hurts

Performance Care

$549/mo

Full‑service website management.
You never worry about downtime, errors, or lost opportunities.

  • Everything in Growth, plus:
  • Priority Support (4 Hour)
  • Monthly Performance Review +
    Done-For You Action
  • Advanced Tracking & Reporting
  • Conversion Tracking
  • Website content updates (4/mo)
  • Monthly checks & fixes

GET PERFORMANCE

Lead Machine CRM add‑on

Turn your website into a lead & review machine

  • Capture all website enquiries in one inbox
  • Instant notifications for new leads
  • Simple pipeline tracking
  • Automatic Google review requests after job completion
  • Monthly summary of leads & reviews
  • Social media scheduling and integration

*WORTH $500+ per month
Compared to separate subscriptions

$129 /mo - Client-only add-on

Included in Growth and Performance packages

Don't Just Take Our Word for It

Margaret has been a fantastic support educating us on the ins and outs of how to utilise our website. She has given us the tools to help grow our business and get our name out there. Margaret has broken down the learning process to an easy to understand step by step guide that even beginners like myself can understand.

Matt Winch
Innovation Plumbing

FAQs

What counts as a minor website edit?

Simple website edits up to ~15 minutes (pricing updates, image swaps, adding testimonials).

Learn more →

Do you manage ads or big SEO campaigns?

No—those are separate projects. We focus on reliable website operations and pragmatic on‑site improvements. These can be incuded in the packages as addons. 

Learn more →

Can you redesign the website?

Redesigns and new templates are scoped as projects outside the care packages.

Learn more →

Is the Lead Machine CRM required?

The Lead Machine CRM is not required but is included as a core component of both the Growth Care Package and the Performance Care Package because of the role it plays in lead management, follow-up, and reputation building.

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How fast is support?

Essentials: next‑business‑day; Growth: same day; Performance: 4‑hour SLA for critical issues.

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Do packages include hosting?

Yes, managed Australian hosting is included in all packages. 2GB maximum space. Each additional 1gb is an additional $10 a month. 

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What are the boundaries?

No ad management, no big SEO campaigns, no custom funnels beyond standard templates, and content writing is supplied by you.

Learn more →

Can I upgrade later?

Yes, you can move to a higher tier at any time. We will pro‑rate and adjust inclusions.

Learn more →

Do you support eCommerce websites?

Yes, eCommerce websites can be supported under the Web Care Packages, specifically within the Growth Care and Performance Care packages. eCommerce suitability is confirmed during onboarding to ensure the level of support required can be delivered reliably and without compromising stability or performance.

Learn more →

Ready to remove the website headaches?

Book a suitability call and we will recommend the right care level for your goals and budget.

Suitability call can be online, on the phone, or face‑to‑face if you are in Redlands.

Book Your Discovery Call

 

 

Take it to the next step....

Businesses, like people, come in all shapes and sizes

It is important to us that services we offer you, fit your business model, budget and can grow with your business.

Talk to us to find the right solution for you.

Contact Us

Click through to our contact form to get in touch.

Call us on  07 3103 3133

Business hours 9:00 am to 5:00 pm, Monday to Friday.

If calling from overseas, please use +61 7 3103 3133.

Chat with us

Send us a message through Facebook Messenger

https://www.messenger.com/t/TheICTShak

Send us an Email

You can send us an email and we will get back to you by the next working day.This email address is being protected from spambots. You need JavaScript enabled to view it.

Come and See Us

Conveniently located in Redlands. Get in touch to arrange a face to face meeting.

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Full Service Web Design Agency in Brisbane

Building websites since 2009, the experienced team of web designers support business owners


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