Website redesigns and new templates are not included within the standard Web Care Packages because they represent a fundamentally different type of work. A redesign involves strategic planning, layout decisions, user experience considerations, branding alignment, and often new content structures. These elements require dedicated time, consultation, and approval stages to ensure the final result supports your business goals.
At The ICT Shak, redesigns are scoped as standalone projects so they receive the attention and structure they deserve. This includes discovery, design concepts, revisions, development, testing, and launch management. Treating redesigns separately avoids rushed decisions and ensures clarity around timelines, costs, and deliverables.
Web Care Packages come into their own after a website has been built or refreshed. They protect your investment by keeping the website secure, updated, and performing well over time. Small refinements and usability improvements within the existing design are included, but structural or visual overhauls are not.
If your website reaches a point where a redesign makes sense, The ICT Shak can manage that transition seamlessly. Existing Web Care clients benefit from familiarity with their site, hosting environment, and performance history, which often makes redesign projects more efficient and better informed.
Following a redesign, ongoing Web Care ensures the new website does not gradually degrade through neglect. This combination of project-based redesign followed by structured care is how many of our long-term clients maintain professional, high-performing websites without ongoing disruption.

